Our Service Package
- minimum order is 18 hours
- any training is payable in advance
- 24h late cancellation policy: full fee is chargeable if a lesson is cancelled within 24h before the scheduled time
- 75% refund is available for any unused tuition time if a student decides to stop his or her course
- free telephone language profile and needs analysis
- language objective forms for all new courses and language levels issued quarterly
- quarterly progress reports showing a cumulative progress score, using our © LSB Scoring System, as well as a quarterly performance score, plus a comment
- our language levels are aligned to the Common European Framework of Reference for Languages
- monthly attendance log showing the tuition time used in each course
- monthly timesheets showing the date, duration and contents of each lesson are scanned and forwarded at the end of a course
- the date and duration of each lesson are confirmed by the student at the end of the month
