Our Service Package

  • minimum order is 18 hours
  • any training is payable in advance
  • 24h late cancellation policy: full fee is chargeable if a lesson is cancelled within 24h before the scheduled time
  • lesson duration is typically 1.5 hours
  • 75% refund is available for any unused tuition time if a student or group decide to stop their course
  • free telephone language profile and needs analysis
  • language objective forms for all new courses and language levels issued quarterly
  • quarterly progress reports showing a cumulative progress score, using our © LSB Scoring System, as well as a quarterly performance score, plus a comment
  • our language levels are aligned to the Common European Framework of Reference for Languages
  • monthly attendance log showing the tuition time used in each course
  • monthly timesheets showing the date, duration and contents of each lesson are scanned and forwarded at the end of a course